Ordering and Shipping Questions
How will I know when you have shipped my order and when it is scheduled to be delivered?
When you place your order, you are asked to provide an email address. When your order is shipped, we email you a tracking number and link to the courier’s tracking page.
Our courier’s tracking page will show the scheduled delivery date and allow you to monitor the progress of your shipment.
All your prices are in U.S. funds, but I live in Canada. How do I order and what exchange rate will I pay?
Yes, all prices are in U.S. funds, but you can still order from Canada.
Simply proceed through the checkout and pay with your payment method of choice. Your exchange rate will be determined by your credit card company (or PayPal if you select that payment method).
The exchange rate they charge changes daily, based on foreign currency markets. Please follow this link for an estimate of the Canadian Dollar Exchange Rate…
Can I combine my orders over time to get free shipping?
Your site says free shipping on all orders over $225.00. Last month I placed an order for $150 and I would now like to place another order for $150.00. Does that qualify?
Unfortunately, separate orders can not be combined to receive free shipping. One option though, would be for you to find a friend, family member or neighbor, who could also use some EZ Snap products and combine what they need with your second order. If the amount is over the $225 limit, you both receive the benefit of free shipping.