Frequently Asked Questions (FAQ)

Popular Pre-sale Questions

How does EZ Snap’s shipping work?

EZ Snap® provides FREE Shipping on all orders over $225. There are no additional customs or brokerage charges. Your shipping costs to Canada or the U.S.A. will be FREE, $9.95, $14.95, or $19.95, depending on the dollar size of your order.

EZ Snap® has a proven track record of FAST order processing. We normally ship your order on the next business day after the order is placed. UPS Ground typically takes 4 to 8 business days to deliver to your door.

Expedited shipping is available at an extra cost of $75 to to $145, depending on the size and weight of your order. Contact us here for more details…

When orders are shipped, an email is sent with a tracking number and link to our tracking page that shows the scheduled delivery date and the progress of each shipment.

Can you explain EZ Snap’s warranty?

We offer a Limited Lifetime Warranty on EZ Snap® Shading Mesh and RV Skirting Material. For warranty details and information, please follow this link to our EZ Snap® warranty page…

Where can I find an EZ Snap® Dealer?

EZ Snap® is only available at www.ezsnapdirect.com . We skip the middleman and sell at wholesale pricing, directly to our customers, through our online store or by phone at 1-877-4EZSNAP (1-877-439-7627 ). Our kits are designed for Do-It-Yourself installation, however, some of our customers hire a contractor or handyman to do the measuring and / or installation on site.

How can I get some help with my EZ Snap® purchase?

EZ Snap® provides helpful and friendly service for customers. Email, live online chat or call toll-free for help with your project… measuring, pricing, ordering, installation, maintenance and repairs. Contact EZ Snap® here…

How do I order EZ Snap® products?

EZ Snap® offers secure online shopping 24 hours a day / 7 days a week. For personal service Monday to Friday 8:30 to 5:00 Pacific Time, please use our live online chat or call toll-free and we will enter your order for you. Contact EZ Snap® here…

Installation Questions & Instructions

How can we help you?